Returns Policy
PLEASE NOTE - ALL RETURNS/CANCELLATIONS WILL BE REIMBURSED AS A STORE CREDIT TO YOUR ACCOUNT.
1.Our RETURNS/EXCHANGES Policy is sample. If you are not satisfied with the product you purchased, return it for a full (100%) refund. To return a product or part for any reason, please include a note in the package with your part. Include your name, address, and the reason for return. We accept returns on items that have been purchased through teamac-design.com or any other dealer.
2.Our RETURNS/EXCHANGES Policy is all the products purchased directly from us for up to 30 days from the date of purchase. After that period, you will only be eligible to return product for store credit. To be eligible for a return, the item must be unused, in the same condition as it was received, and in the original packaging. We only accept returns on items that have been purchased through teamac-design.com.
A few things to note:
If you purchase an item during a sale, or if you use a coupon code you will receive a refund based on the sale price. NOT full retail.
After we issue a refund, it can take 3-15 business days to see a credit minus shipping back to your original form of payment.
If you'd like to exchange a product, you'll need to complete the returns process, and NOT place a new order. If you place a new order, the initial order will receive a credit card processing fee for the refund issued.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Cancellations
For cancellation of orders PRIOR to shipping there will a 5% credit card processing fee
Exchanges
We will exchange all the product in their original packaging with additional shipping paid for by the customer.
Shipping
We can ship to virtually any address in the US. Note that there are restrictions on some products, and our products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.